Managing Studio Users
Studio User information is logged and managed within the Admin section of the Studio, under Users. Here, all Studio users' information is stored: email address, role, and status. You will see a Studio User shown as support@lumavate.com under this area as well, so that the Lumavate Customer Support Team can help your team succeed when specific questions are asked, consulting is needed or problems arise. Only Studio Super Administrators can manage Studio Users.
Types of User Roles
Lumavate has big plans for offering enhanced User Roles, and we've released the first step in this process with the introduction of nine User Roles. While these new User Roles do not have significant functionality limitations in the Studio, this will change during the next few months as we begin to lock down functionality tied on User Roles. Now is a great time to familiarize yourself with the new User Roles and determine how you want to utilize them in your business moving forward.
We've outlined below the long-term functionality tied to the nine User Roles as well as the current state.
Long-term User Roles and Functionality
| Super Admin | Admin | Content Manager | Data Manager | Events Manager | Product Manager | Designer | Expereince Manager | Brand Manager | |
|---|---|---|---|---|---|---|---|---|---|
| Experience/Page Creation, Editing, and Deleting | Full Access | Full Access | View Only | Full Access | Full Access | View Only | Full Access | Full Access | Full Access |
| Experience/Page Publishing | Full Access | Full Access | View Only | View Only | Full Access | View Only | Hidden | Full Access | Full Access |
| Products Creation, Editing, and Deleting | Full Access | Full Access | Full Access | Full Access | View Only | Full Access | View Only | View Only | Full Access |
| Locations Creation, Editing, and Deleting | Full Access | Full Access | Full Access | Full Access | View Only | Full Access | View Only | View Only | Full Access |
| Events Creation, Editing, and Deleting | Full Access | Full Access | Full Access | Full Access | Full Access | View Only | View Only | View Only | Full Access |
| Audio, Documents, Images, Text, and Video Adding, Updating, and Deleting | Full Access | Full Access | Full Access | View Only | Full Access | Full Access | Full Access | Full Access | Full Access |
| Form Builder Creating, Editing, and Deleting | Full Access | Full Access | Full Access | Full Access | Full Access | View Only | Full Access | Full Access | Full Access |
| Data Assets Integrations | Full Access | Full Access | View Only | Full Access | View Only | View Only | View Only | View Only | View Only |
| Table Builder | Full Access | Full Access | View Only | Full Access | Full Access | View Only | View Only | Full Access | Full Access |
| Messaging | Full Access | Full Access | Full Access | Full Access | Full Access | View Only | View Only | Full Access | Full Access |
| Audiences | Full Access | Full Access | Full Access | Full Access | Full Access | View Only | View Only | Full Access | Full Access |
| Activations | Full Access | Full Access | Full Access | Full Access | Full Access | View Only | View Only | Full Access | Full Access |
| Admin: Users | Full Access | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden |
| Admin: Authenication | Full Access | Full Access | View Only | View Only | Full Access | View Only | Full Access | Full Access | Full Access |
| Admin: Language | Full Access | Full Access | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden |
| Admin: Messaging Setup | Full Access | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden |
Current User Roles and Functionality
| Super Admin | Admin | Content Manager | Data Manager | Events Manager | Product Manager | Designer | Expereince Manager | Brand Manager | |
|---|---|---|---|---|---|---|---|---|---|
| Experience/Page Creation, Editing, and Deleting | Full Access | Full Access | View Only | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Experience/Page Publishing | Full Access | Full Access | Full Access | View Only | Full Access | Full Access | Full Access | Full Access | Full Access |
| Products Creation, Editing, and Deleting | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Locations Creation, Editing, and Deleting | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Events Creation, Editing, and Deleting | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Audio, Documents, Images, Text, and Video Adding, Updating, and Deleting | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Form Builder Creating, Editing, and Deleting | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Data Assets Integrations | Full Access | Full Access | View Only | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Table Builder | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Messaging | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Audiences | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Activations | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access | Full Access |
| Admin: Users | Full Access | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden |
| Admin: Authenication | Full Access | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden |
| Admin: Language | Full Access | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden |
| Admin: Messaging Setup | Full Access | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden | Hidden |
Adding Studio Users
- 1
- Click the person icon on the left sidebar of the screen.
- 2
- Click Admin towards the bottom of the listing.
- 3
- Click Users in the left-hand column. Click on the + icon, located in the bottom right of the screen.
- 4
-
In the Invite User screen:
- User Name - New Studio User’s name.
- User Email Address - New Studio User’s email address. This is the email address they will use to authenticate their account.
- Role - Select from the dropdown menu, whether the new Studio User will be an Administrator or Collaborator.
- 5
- Click Save to invite the new Studio User. Click Cancel to abandon adding the new Studio User.
New Studio Users will receive an email invitation, letting them know they’ve been added to the Studio and asking them to verify their account. About Logging for the First Time.
If a user had access to another Lumavate Studio or Command Center (based on email address), they will receive an email notification stating they’ve been added to another Studio. The next time they log in, they will see the new Studio in their dropdown menu and have access based on the permissions granted.
Deleting Studio Users
- 1
- Click the person icon on the left sidebar of the screen.
- 2
- Click Admin towards the bottom of the listing. Click on Users in the left-hand column.
- 3
- Click on the Delete icon on the far right, next to the user’s name. An alert window will appear.
- 4
- Click OK to confirm deleting the user’s profile. This change is immediate.